We strive to ensure customer satisfaction. Please read our refund and cancellation policy carefully.
1. Order Cancellation
- Orders can be cancelled within 12 hours of placing the order.
- Once the order has been shipped, cancellation is not possible.
To request cancellation, contact us immediately via email or phone.
2. Refund Eligibility
Refunds are applicable only in the following cases:
- Damaged product received
- Incorrect product delivered
3. Refund Request Process
- You must inform us within 48 hours of delivery.
- Clear photos of the product and packaging may be required for verification.
- After approval, refunds will be processed within 5–7 business days to the original payment method.
4. Non-Refundable Situations
Refunds will not be issued if:
- The product has been opened or used
- The product is damaged after delivery due to improper handling
- The request is made after 48 hours of delivery
5. Contact for Refund Support
mail us: naturesway61998@gmail.com
Call us :8769253541